KEY RESPONSIBILITIES:

• Bridge the gap between business unit (BU) requirements and the to-be-developed system
• Guide BUs in composing BRDs, defining business processes, and optimizing product logic.
• Work with development team to prepare SRSs within the committed timeline.
• Consolidate business analysis and system documentation such as User Guides, Data Dictionaries, etc.
• Manage changes during BAU phase from initiation to implementation (act as mini PM for change requests).
• Monitor and assess system readiness and adaptability to new or changing business requirements.
• Analyze and propose feasible solutions to meet business requirements, including effort estimation.
• Clarify business processes and rules; identify automation opportunities and make rules understandable for developers.
• Willing to travel to Cambodia for business trips when required.

TRAIN & SUPPORT

• Provide consultation and support to end-users and BUs for issues or inquiries related to implemented business processes.
• Conduct internal training and prepare guidelines for team members on system capabilities and operations.
• Perform other tasks assigned by managers or directors.

• Graduate majoring in IT, Banking, Finance or equivalent.
• At least 3+ years as a BA position.
• Experience in banking and finance domain: Data, Integration, Enterprise Application, …
• Experience in building processes: BPMN, UML ...
• Experience in using SQL (have knowledge of database)
• BA overall skills (elicit requirements, analyze information, create technical documents).
• Experience with software development processes such as Agile (Scrum), Waterfall.
• Good at English (communicate and write documents in English)
• Having strong logical thinking, critical thinking, and negotiation skills.
• Strong stakeholder management and communication skills
• Excellent presentation and documentation skills.
• CCBA/CBAP Certification
• Agile/Scrum Certification
• TOEIC score of 600 or above is preferred.