Welcome customers to obtain information and explain available services.
Deliver quality customer services through counter transactions, guide, and instruct customer with digital services and product which perform via CRM/ATM.
Promote and cross-selling bank products and services.
Open & close accounts and ensure documentation is in order.
Attend to customers personally where necessary and provide feedback on customer’s needs and complaints.
Performing and handle customers' deposits and withdrawals, money exchange; issuing cheque & collect service fee and noncash transactions; Print Bank Statement, ect.
Count Money and Check counterfeit notes.
Assist customer complete any Bank Applications (Deposit/Withdrawal/Account Transfer/Local/Oversea Remittance Application/Slip & other request (if any).
Be Confidential with the customer’s balance and other transactions.
Check and closed balance of daily cash operations.
Prepare the necessary daily, monthly reports and other reports as requirement.
Other tasks/projects as assigned by Managements.
Job Requirement
Bachelor's Degree in banking and finance or other related field
Minimum 1-year experience in customer service in banking industry or related field
Excellent customer service and sales skills
High commitment with problem solving skills
Strong verbal and written communication skills in English
Friendly, Dynamic, Confident, and willing to learn and take new challenges