Digital Operation Officer (Card Operation Support)

Location: Phnom Penh

Deadline:

Job Description

Analyze and establish data-driven insights to develop and implement strategic plans for the assigned work area.
Oversee and manage all ATM/CRM/SmartBank operations within the Hub, including cash management, transaction supervision, refunds, and error resolution.
Coordinate with branches on installation, efficiency assessments, and optimization of ATM/CRM operations.
Recommend and implement solutions to improve operational quality, enhance productivity, and automate workflows.
Issue and manage CSS cards and other card-related tasks from the card issuance and reconciliation units.
Perform reconciliation duties for card transactions, ensuring accuracy and compliance with internal processes.
Provide mobile support to other units as needed, including assisting with check clearing operations.
Lead and support the execution of related projects as required.
Supervise and approve accounting tasks, ATM/CRM reconciliations, document management, and reporting processes within the Hub.
Ensure timely reporting and maintain operational efficiency by providing necessary updates and analytics to management.
Perform other tasks/projects as assigned to support operational efficiency and business needs.

Phone: 023 968 686

Address: #146 (Keystone Tower), Preah Norodom Blvd, Sangkat Tonle Bassac, Khan Chamkarmon, Phnom Penh, Cambodia.